What document do I need to enter a cargo?
You need a Custom’s Destination form by which the owner, consignor or consignee- declares his/her intent in the customs of origin. Example: Road Manifesto, Re-routing, transfers, International Cargo Manifest / Customs Transit Declaration (MIC / DTA), and Dl) you may enter a cargo once it has been scheduled with the Terminal.
What document is required to ship a cargo?
It requires the original BL (Bill of lading) and the Custom’s Destination paperwork.
How much do I have to pay for storage?
It will depend on the rate number and shipment weight which is calculated in tons.
What do I need to deconsolidate a container?
You need to present the revised original BL, a deconsolidation request letter. If you are a consignee or consignor, you must come with the warrant of the consignee and copies of the cargo owner’s ID. In addition, the person requesting the deconsolidation must also have the TATC released by container shipping agency in charge.
You should schedule this procedure in CFS office at least one day in advance.
How do I find out if a specific shipment is in the storage warehouse?
To verify that information you must go to the warehouse and show your revised BL form. Once we find your DRES number, we can tell you whether or not your shipment is still at the terminal.
How can I find out if a specific shipment reached its destination?
If your shipment it is transported by ground, you must contact the agent in charge to dispatching and receiving the shipment at the terminal in the city of destination, or forwarding terminal. The agent can inform you about the shipment status and approximate arrival to destination.
If your shipment is transported by sea, you must show the shipment’s BL form which contains the name of the ship.
What document do I need for dispatching a container?
You must bring the custom’s destination form, TATC which should be electronically emitted by the shipping company. This requirement applies to direct and indirect withdrawal containers.
Which is my DRES number corresponding to my BL?
You will have to bring to the custom control office your original BL form for your shipment, or the BL issued by the shipping carrier or the forwarder. Then they will give you your shipment’s DRES number and a copy, upon request.
What is the deadline for registration of containers such as direct withdrawal?
The registration’s deadline for direct container is 8 hrs before the arrival of the ship.
When is the ship X arriving to port?
This information is available by calling the appropriate shipping company or entering our institutional website link ITI S.A. Planning
What is the Deferred Direct Schedule?
The scheduling of deferred direct are set 24 hours before the arrival of the ship. This is available on “shipping planning” attached to our company website.
What are the registration schedules of indirect containers?
The following are the schedules for registration in our registration book in the Documents Control office. In addition, you can register indirect containers by VEI system.
- Monday to Friday: 08:00 to 11.45 hrs to withdraw units in the second turn the same day of registration.
- Monday to Friday: 11.46 to 17:45 hrs to withdraw units in the first turn the following day.
- Saturday: 08:00 to 11:45 hrs to withdraw units on Monday units in the first turn.
What are the storage rates and additional fees?
The storage rates and additional fees are available on our web page, see link Manual Of Services / Annexes.
How can you dispatch a container by electronic Import Endorsement?
Our site has a link which contains all the information in the VEI, including user’s manual which explains the practical steps for a successful electronic import endorsement process.
How do I know the sequence number of deferred direct shipment?
Our site has a link which details all in an easy sequence of deferred direct shipping of the vessels you search for. Also you can access this information while you are processing the clearance documentation.
How do you know when you will have the physical dispatching of the vessel X and all its documentation?
The physical dispatching of direct ships is within a maximum of 24 hours after this leaves port.
How can I make an electronic Export Endorsement?
Our site has a link, which contains all the information about VEE, including user manual, which explains in practice the steps to successfully process endorsement electronic export.
What are the rates due?
The rates charged to the exporting process are available at our company webpage by clicking on link Manual Of Services / Annexes.
Deferred direct container shipping schedule
El horario de despacho de directos diferidos se realiza durante las 24 Hrs. después del zarpe de la nave y se encuentra disponible en la Programación ITI S.A. publicada en nuestro sitio web.
Indirect container registration schedule
Following are the schedules established for registration in our registration book located in the document control office, in the same way there is the option to register indirect containers by VEI system (Electronic Import Visa).
- Monday to Friday: from 08:00 to 11.45 Hrs. to withdraw units to the second shift on the same day of registration. </ li>
- Monday to Friday: from 11.46 to 17.45 Hrs. to withdraw units to the first turn of the next day. </ li>
- Saturday: from 08:00 to 11:45 Hrs. to remove units on Monday the first turn. </ li> </ ul>
Storage value and complementary rates
The storage values and complementary fees are available in the Services and Procedures Manual (Annexes).
How to dispatch by Electronic Import Visa?
Our website has a section which contains all the information of the VEI, including user manual which explains in a practical way the steps to follow to successfully complete the Electronic Import Visa (VEI) process.
How to know the sequence number of Direct Deferred?
From the Direct Sequence option it is possible to know the deferred live sequence number. In the same way you can access this information at the time you are doing the documental dispatch.
How to know when you will have the physical and documentary dispatch of a ship X?
The physical dispatch of direct units of a ship is done with a maximum limit of 24 Hrs. after the end of the departure of the ship.
What are the values of the rates applied
Las tarifas que se aplican para el proceso de exportación se encuentran disponibles en Manual de servicios y procedimientos (Anexos).
What is the start and end date of stacking
The stacking start and end date is reported in the ITI S.A. Programming. published on our website.
If the processor is authorized by several companies, can it has the same password for all?
If the processor is authorized to make documentary dispatches on the ITI S.A. website by different Importers (Super Users), this may use the same password associated with its RUT.
Can the transferee who carries out the visa be different from the one who carries out the procedure in the port?
Yes, this process can be done by any processor belonging to the same importer (Super User).
How and when are the necessary documents delivered to perform the contract between the user and ITI S.A?
These must be delivered to the offices of ITI S.A., as soon as possible in order to sign the contract and deliver the multipass to the Super User, the requested documents are the following: Power of attorney that proves legal representation. Photocopy of identity card of the legal representative. Certificate issued by ZOFRI indicating its period of validity. Customs Resolution.
Note that they must be legalized photocopies.
If there is a difference between BL and manifest, will the system allow the visa to be made?
If there is a difference between BL and manifest, the system will NOT allow the visa to be made.
If the container is registered as direct and for some reason it becomes indirect. What is the next step?
The next step is the following:
- Perform Pre-Visa. Print visa support (Document to be carried along with the 4th copy).
- Schedule removal of the container (s) (according to available work shift).
- Print Dres and Tarjetón.
What documents must the driver take to ITI. S. A. to remove a container?
You must bring the following documents:
- Visa support.
- 4th copy of Z.
- Dres and card.
Is the physical delivery schedule of the containers respected?
Yes, the card will indicate the date / time that the container has been programmed to be delivered.
The trial period begins on October 13, 2010.
The key and multipass card delivery. Will be delivered directly by you to the Super Users?
Yes, it will be delivered directly by ITI S.A. to the Super User after the signing of the contract.
How do I enter BL Forwarder in Z?
The BL MASTER + BL SON must be entered, for example if:
- BL MASTER AABB1000
- BL SON XXYY2000
You must enter: AABB1000 (H) XXYY2000